Protect yourself from TalkTalk's URL Tracking service with HeroVPN.

TalkTalk, a UK Broadband ISP, appears to have launched a trial of its controversial new internet "Network Security" technology ('Virus Alerts Service'). The system is designed to automatically protect customers from bad websites but has also caused a storm of controversy with privacy campaigners because it tracks every URL you visit and these may contain private information.

Following customers around
the internet

A URL can contain sensitive personal data, such as names and addresses,and TalkTalk's service could still record these. In addition, while TalkTalk's security service gives customers the option of opting out, it's URL tracking appears to be mandatory.

Under the UK Regulation of Investigatory Powers Act 2000 (RIPA), "interception of a communication" (i.e. such as URL addresses) is prohibited, a rule that is currently in the process of being tightened even further to match EU law. So it is possible that TalkTalk are in breach of this rule.


You can protect yourself from TalkTalk intrusion into your private habits by using a VPN service to encrypt your internet traffic before it gets to TalkTalk's servers, so all their service would record is your connection to the VPN server and everything else would be hidden from them. You can read more about this story here.


Protect yourself now, visit our website for more information.


You can also follow us on Twitter and Facebook.